TaxOffice.AI Training Center

Short, focused videos to help your tax office get set up and operate confidently using TaxOffice.AI and Jasmine.

✓ Most offices are ready after the first 3 videos
SECTION A

Start Here

Watch these videos in order. They explain what TaxOffice.AI does, how the system is organized, and what to focus on first.

1

Welcome to TaxOffice.AI

A brief overview of what TaxOffice.AI is designed to do for your tax office and what to expect from this training.

2

Launchpad Overview

A guided tour of the main areas your team will use day to day, including inbox, contacts, calendars, pipelines, and reviews.

3

Your First 10 Setup Steps

The essential steps to complete so your office is ready to operate smoothly with clients.

SECTION B

Running Your Tax Office

These videos explain how calls, client actions, and automation work together behind the scenes.

4

How Jasmine Handles Phone Calls

Understand how Jasmine answers calls, gathers information, books appointments, and provides clear summaries without voicemail.

5A

Contact Action Buttons Overview

An overview of the action buttons used on a client record and how they drive communication and automation.

5B

Using Each Contact Action Button

A detailed walkthrough of when and how to use each button correctly during client interactions.

6

How Workflows Keep Clients on Track

A high level explanation of how automation runs in the background once buttons are clicked or forms are submitted.

SECTION C

Reviews and Follow Up

This final video explains how TaxOffice.AI helps you collect Google reviews consistently without manual follow up.

7

The Review Request System

How review requests are sent automatically after returns are completed and how the system tracks responses.